Kiosk Summit North was the first in a series of two one-day conference focused events for the self service industry, taking place at Manchester’s Etihad Stadium on 19th October 2016. The Summit brought together all of the industries thought leaders in one place, consisting of education, networking and debate. It also provided an opportunity for deployers, […]
Touchscreen devices such as mobile phones, EPOS and self-checkouts in supermarkets are now the norm with the younger generation but all the evidence is suggesting that they are being adopted by older people too due to their simplicity of use. Traditionally, surveys were carried out using a mostly paper-based process with customers prompted to fill […]
Unlike a television screen, touch screens don’t come in too many different types (LCD, Plasma etc). Instead, they are generally considered to be resistive or capacitive depending on how they react when pressure is applied to them – that’s basically the only difference that affects usability but there are a lot of considerations when […]
Despite the best efforts of the customer service industry to promote intimate, personal service; the government have introduced National Indicator 14 which stipulates a target for local councils to avoid encouraging their constituents to interact with their local authorities and community figures – doesn’t this sound negative? Well, actually, limiting interaction with local authorities […]
E-Triage is effectively a self- service check in system used by thousands of hotels and businesses around the world to save their staff from handling a task that a kiosk is perfectly capable of handling. Its widespread proliferation and usage has been so successful that it’s now been adopted by the NHS on a much […]
Previously, signage referred to billboards and posters that were strategically placed to attract the most attention they could garner from the public and, while this remains a key avenue that some businesses like to exploit, digital signage is now being used in a very similar way but it can be tougher to know where to […]
Waiting rooms are probably the most appropriately named rooms we ever use as human beings. You enter the waiting room and then it begins – the endless, torturous… waiting. This isn’t artistic licence or anything else you may call it; sadly it is fact. Waiting rooms are very boring places. So how about improving […]
Passengers in York are set to become the latest to benefit from faster and more convenient travel thanks to the hard work of Cammax and City of York Council (CYC). City of York Council first worked with Cammax to deploy 11 ITSO Smart Outdoor Card Dispensing Kiosks for all six Park and Ride sites throughout York. […]