The Robin Hood ITSO smartcard initiative was launched in 2015 as part of a drive by Nottingham City council to deliver access to more convenient and cost-effect travel across the region’s public transport network. Three years on, and with the city boasting the highest penetration of SMART ticket vending machines (TVMs) in the UK, we look […]
Over recent years operators, councils and other stakeholders have invested heavily in attempts to modernise the UK public transport sector in what some commentators are labelling ‘the SMART revolution’. From Leeds to Bristol, pioneering initiatives like SMART ticketing and Real Time Information (RTI) are quickly becoming omnipresent and the benefits to both passengers and operators […]
You would be amazed by how many organisations don’t take payment security seriously enough, particularly when it comes to protecting data. In 2016, over a thousand serious payment data breaches were recorded in the UK, and a year later that figure had almost doubled, costing millions of pounds to customers, banks and businesses. As more […]
West Yorkshire is set to welcome new SMART ticketing on public transport as contactless continues to take over as the main payment method used on buses and trains. ITSO, the organisation that manages the specification used by transport providers to implement SMART ticketing schemes, is planning to run a mobile trial that will enable passengers […]
The contactless revolution is well underway in West Yorkshire with a staggering 80,000 contactless transactions recorded across First West Yorkshire services in just over a month, latest research reveals. The news comes as operators and suppliers including First West Yorkshire, West Yorkshire Combined Authority (WYCA) and Cammax have teamed up to launch a number of […]
The introduction of new contactless-enabled payment technology is completely transforming bus travel in the UK as transport groups and manufacturers work hard to reduce costs and improve efficiency across the network. It has been a while since Transport for London (TFL) bought in a 2014 ruling that demanded cash free payment methods be included on […]
The last few years have given rise to what some commentators are heralding as a ‘transport ticketing revolution’ with operators, councils and stakeholders investing heavily in modernising infrastructure and deploying SMART ticketing initiatives across many parts of the UK. There’s no doubt that SMART technology now pervades many aspects of our lives. From SMART energy […]
In the face of continuous budget cuts and other challenges, a growing number of public sector organisations are now turning towards kiosk solutions in a bid to reduce queues, collect missed revenue and improve operational efficiency. In this post we will explore the many applications of self-service kiosks in public sector settings before assessing the […]