Despite the best efforts of the customer service industry to promote intimate, personal service; the government have introduced National Indicator 14 which stipulates a target for local councils to avoid encouraging their constituents to interact with their local authorities and community figures – doesn’t this sound negative? Well, actually, limiting interaction with local authorities […]
E-Triage is effectively a self- service check in system used by thousands of hotels and businesses around the world to save their staff from handling a task that a kiosk is perfectly capable of handling. Its widespread proliferation and usage has been so successful that it’s now been adopted by the NHS on a much […]
Previously, signage referred to billboards and posters that were strategically placed to attract the most attention they could garner from the public and, while this remains a key avenue that some businesses like to exploit, digital signage is now being used in a very similar way but it can be tougher to know where to […]
Waiting rooms are probably the most appropriately named rooms we ever use as human beings. You enter the waiting room and then it begins – the endless, torturous… waiting. This isn’t artistic licence or anything else you may call it; sadly it is fact. Waiting rooms are very boring places. So how about improving […]
Passengers in York are set to become the latest to benefit from faster and more convenient travel thanks to the hard work of Cammax and City of York Council (CYC). City of York Council first worked with Cammax to deploy 11 ITSO Smart Outdoor Card Dispensing Kiosks for all six Park and Ride sites throughout York. […]
Pay-as-you-go travel smartcards used by commuters in Gedling, Nottinghamshire, have broken through the £1 million sales mark just a year after launch thanks in part to the roll-out of Cammax TVMs (Ticket Vending Machines) in the region. Nottingham City Council’s (NCC) initial project with Cammax was for 82 ITSO Smart Outdoor Card Dispensing Kiosks […]
This may seem like an obvious concept but there’s actually much more to it than ‘kiosks do more things’. Leaflets have been an integral part of marketing campaigns for years and it is only now that they are being phased out in favour of more modern alternatives. In this article, we investigate why it’s […]
The benefits of using kiosks are clear; they prevent lengthy queues, provide vital information and carry out numerous functions that can significantly benefit your business. In most instances they are also the most cost-effective approach, a cheaper alternative to hiring costly staff members. However, there is sometimes a lack of understanding about how kiosks can […]